The Story of Social Impact & Sustainable Banking
Macedonian Post, supported by Halkbank A.D. Skopje, reopened the doors of every citizen’s first choice for payment in the country and shown that it is a serious partner who strives to provide excellent service to the citizens.
AI-powered chatbots: The Value Added in Microfinance Industry
The rapidly growing rates of smartphone penetration in microfinance markets are opening up opportunities for increasingly accessible digital financial solutions. When coupled with technology such as Artificial Intelligence, the financial inclusion process is becoming increasingly automated and user-centric.
Structured Data And Streamlined Business Processes
The client with the implementation of Aspekt product suite received a high-quality complex system that scopes all business operations and follows the future organizational goals.
Supervised Machine Learning Revolutionizing the Microfinance Industry in Kosovo
AFK, or Agency for Finance in Kosovo, is one of the largest microfinance institution in the country that offers individual loan methodologies with the goal of improving living conditions in Kosovo by providing sustainable financial services to micro and small businesses.
The Tailored Digital Banking Experience & Increased Customer Outreach
The Premiere Agence de Microfinance (PAMF) is a microfinance institution established in 2006 in Madagascar. It is affiliated with the Aga Khan Agency for Microfinance (AKAM) and is part of one of the largest development networks in the world: Development the Aga Khan Network (AKDN). AKAM works to reduce poverty, economic and social exclusion.
Complete Front Line Optimization & Digitalization
The client successfully changed 20 years old legacy, decentralized system with implementation of Aspekt product suite, a new centralized system of front office operations.
Digital Trend For Providing Unique And Superior Customer Experience
The client improved online customer satisfaction and gained stronger competitive edge with implementation of Aspekt digital finance channel.
Increased Operational Scope & Sustainability
The client increased the scope of operations drastically, while working with Aspekt product suite.
Process Automation & Workflow Optimization
The client integrated all decentralized operations on one place, optimizing resources, while working in one solution.
Process Centralization & Increased Productivity
The client aligned real business processes & calculations and adapted Aspekt product suite to corporate operations.
